IT operations managers always need to know what is going on in their environment. With Access Symphony Professional, you can now be proactive in managing the stability and health of your environment based upon a certain threshold. It is almost as if you had a heat map that shows you which devices are hot and why. In other words, you can proactively be aware of application-, network-, or infrastructure-related problems and why they are occurring. For example, you can know if an application is consistently going above certain memory or if incoming VoIP calls are stretching your CPU capacity (which could be fixed by upgrading an app, like Skype) and you can prevent the problems from happening.
Recent studies have shown that remotely working employees lose 14% of productivity despite working longer. With Access, you cannot only prevent productivity loss, but boost productivity.
Whether your employees are online or offline, you are always in control. Remotely lock or restart a device, force or defer updates, fix IT issues and security vulnerabilities and much more.
Users like to be in charge of their own devices. With Access, they can take responsibility for their device's health, performance, and stability — while having the best EUX possible.
Successful Work-From-Anywhere management results in a variety of hard and soft cost savings, e.g., by eliminating up to 75% of support tickets, device cost savings, and license savings.
Get instant access to all the insights you need to make informed lifecycle management and hardware refresh decisions.
Have confidence that all systems are working as they should. If anything exceeds a threshold, e.g., memory leaks on apps, you will be notified right away.
Keep a tight handle on your application management, e.g., automatically clean up, remove and delete old app objects.
Practice rigorous automated hygiene by setting thresholds for KPIs (e.g., CPU usage) and push notifications incl. specific recommendations to users.
Know exactly which applications are installed and used to prevent over-paying as well as surprises during vendor audits.
Facilitate more targeted updates or fixes by pinpointing specific endpoints, users, Active Directory queries, UX monitoring alarms, and CMDB databases.
Access Symphony Standard
Empowering your operations team is easy. Access Symphony can be purchased as a stand-alone product or as part of the Access Symphony Platform on a subscription license or perpetual based license. It requires no additional infrastructure investments.
How much time and money and how many resources could you save by empowering your operations team with crucial information? Let's talk about it in a free, no-strings-attached consultation with one of our IT automation experts.