How AI is Making Endpoint Management Easier

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There is something a little odd happening in many companies right now when [...]

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5 Items that Explain Total Experience (TX)

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Total Experience (TX) is a concept that many business and technology leader[...]

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Key benefits

Communicate

Allow end-users to communicate easier and help resolve current IT issues, whilst automatically detecting other problems.

Protect

Protect end-users by ring fencing emerging security threats before they turn into a major incident in your organisation.

Save

Save time by detecting new issues before end-user’s log tickets and save money on outdated IT resources.

Stop wasting money

With IT tickets costing anywhere from $15 to $49, many IT teams are looking to significantly lower this number. Access Symphony can eliminate up to 70% of potential tickets by helping your end users to help themselves. If they run into a known problem, Access Symphony will determine, evaluate, and attempt to fix the issue.

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Increase user performance

As your endpoint performance, system stability, and speed improves with the help of Access Symphony, your end users experience less downtime resulting in higher productivity and fewer costly distractions. A happy user usually means a more productive one and by utilising Symphony, you will persistently see a positive impact on end-users.

Continuously fix issues

Access Symphony can proactively or reactively be used to continuously resolve issues. You can use the live chat feature, real-time push notifications or targeted communication to get in touch with one or thousands of end users and correlate their issues to solve a wider problem within your IT department quicker.

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Customer Success Story

Read how a large bank saved 95% of their testing resourcing

Read how this large retail bank was able to achieve incredibly results after automating their traditionally labour-intensive and costly smoke testing using Access Capture.

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Latest news

News

How AI is Making Endpoint Management Easier

There is something a little odd happening in many companies right now when it comes […]

News

5 Items that Explain Total Experience (TX)

Total Experience (TX) is a concept that many business and technology leaders continue to grapple […]

News

User-To-Device Affinity Explained

For an organization to understand and properly apply user-to-device affinity — since this affinity is […]

News

Symphony Integrates With ServiceNow

As part of our efforts to constantly improve and update our products, we are pleased […]

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